Delivery & Returns

How does shipping & delivery work?
✔︎ Orders typically leave our facility within 24 hours after being placed, heading straight to our trusted carrier, Post NL. Once your order is on its way, you'll receive an email with tracking details, allowing you to monitor your package as it makes its journey to your doorstep.

Delivery Timeframes & Shipping Rates

Austria:

  • Orders €50 and above: Free Shipping (4-7 days)
  • Orders below €50: Shipping cost is €16.80 (4-7 days)

Belgium:

  • Orders €50 and above: Free Shipping (3-6 days)
  • Orders below €50: Shipping cost is €9.00 (3-6 days)

France:

  • Orders €50 and above: Free Shipping (3-6 days)
  • Orders below €50: Shipping cost is €9.00 (3-6 days)

Germany:

  • Orders €50 and above: Free Shipping (3-6 days)
  • Orders below €50: Shipping cost is €11.00 (3-6 days)

Luxembourg:

  • Orders €50 and above: Free Shipping (3-6 days)
  • Orders below €50: Shipping cost is €14.50 (3-6 days)

Netherlands:

  • Orders €50 and above: Free Shipping (2-5 days)
  • Orders below €50: Shipping cost is €6.50 (2-5 days)

United Kingdom:

  • Orders £43 GBP and above: Free Shipping (4-7 days)
  • Orders below £43 GBP: Shipping cost is £17 (4-7 days)

Ireland:

  • Orders €50 and above: Free Shipping (6-8 days)
  • Orders below €50: Shipping cost is €19.75 (6-8 days)

Returns Policy

What is your returns policy?

Rest easy knowing that we have got you covered with our 30-day satisfaction guarantee. You can enjoy the benefits of our guarantee from the day your order is delivered.

Eligibility for Return:

  • Item(s) must be initiated for return within 30 days of the date your order is delivered/received.
  • Item(s) were not marked “Final Sale” or “Non-Returnable” at the time of purchase, unless faulty.
  • Item(s) must be returned in the original packaging, and in ‘as new’ condition, if applicable.
  • You must provide a photo of your item(s) for assessment.
  • Inquiries for returns need to be sent to support@apexlife.space

Exclusions from Return:

  • Olive oil and avocado oil are not eligible for return. If you are not satisfied with these products within 30 days, please send us a picture of the item at our email address support@apexlife.space (broken or not), and we will process a refund. If you have more questions do not hesitate to contact us at support@apexlife.space.